Notification of Infrastructure Maintenance and Security Patching

Scheduled Maintenance Report for MagMutual Internal

Completed

The scheduled maintenance has been completed.
Posted Nov 22, 2025 - 17:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 22, 2025 - 02:00 EST

Scheduled

The Technology Operations team will be performing infrastructure and database maintenance, and security patching on all production systems including on-prem, GCP and AWS this Saturday. The details can be found below:


Please remember to save any documents/information prior to the start of the maintenance window.


Maintenance Window
Date: Saturday, November 19, 2025
Time: 2:00am - 5:00pm


Imapact
All production environments, databases and infrastructure will be impacted which includes but not limited to below applications. Users will experience intermittent to complete outage during the above said window.
https://magmutual.atlassian.net/wiki/spaces/TOP/pages/20701643159/Weekend+Maintenance+Applications+List


If you have any questions or concerns, please contact the Service Desk.
Posted Nov 19, 2025 - 16:44 EST
This scheduled maintenance affected: MagMutal Website, My MagMutual, OneModel, Agency Portal / Link, Applied Epic, Cincom Eloquence, Data Warehouse, Image Right, Magnify, Mosaic, Oasis, Owners Circle, Prod API, Qlik, Risk Report / Risk Journey, Send Suite, and Velocity.
← Current Status Powered by Atlassian Statuspage