Network outage
Update - We are continuing to investigate this issue.
May 12, 2026 - 21:41 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 08, 2026 - 11:00 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 08, 2026 - 09:00 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 08, 2026 - 07:05 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. The next update will be provided at 7:00 AM tomorrow, or sooner if there is a significant change in status.
May 07, 2026 - 19:00 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 07, 2026 - 17:07 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 07, 2026 - 15:00 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 07, 2026 - 13:00 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 07, 2026 - 11:08 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 07, 2026 - 09:04 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. VPN access has been restored. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 07, 2026 - 07:23 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, ImageRight, and VPN remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 07, 2026 - 07:03 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, ImageRight, and VPN remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 06, 2026 - 16:58 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, ImageRight, and VPN remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 06, 2026 - 14:00 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, ImageRight, and VPN remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 06, 2026 - 12:00 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, ImageRight, and VPN remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 06, 2026 - 09:55 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 06, 2026 - 07:44 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. The next update will be provided at 7:00 AM tomorrow, or sooner if there is a significant change in status.
May 05, 2026 - 19:05 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 05, 2026 - 17:00 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 05, 2026 - 15:00 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 05, 2026 - 13:17 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 05, 2026 - 11:14 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 05, 2026 - 08:59 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 05, 2026 - 07:07 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time.  Our teams remain engaged and are working to restore service as quickly as possible. The next update will be provided at 7:00 AM tomorrow, or sooner if there is a significant change in status.
May 04, 2026 - 19:32 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 04, 2026 - 17:04 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update in 2 hours or as soon as more information is available.
May 04, 2026 - 15:09 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update as soon as more information is available.
May 04, 2026 - 13:31 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time. Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update as soon as more information is available.
May 04, 2026 - 09:09 EDT
Update - We are continuing to actively investigate the network issue. Oasis, Velocity, Pentaho, DRA, Qlik, and ImageRight remain down and unavailable at this time.  Our teams remain engaged and are working to restore service as quickly as possible. We will provide another update as soon as more information is available.
May 04, 2026 - 05:40 EDT
Update - We are still actively investigating the network issue. Oasis, Velocity, Pentaho, and ImageRight remain down and unavailable.

Teams are working to restore service. Additional updates will be provided as we have more information.
May 04, 2026 - 00:51 EDT
Update - We are continuing to investigate this issue.
May 03, 2026 - 23:05 EDT
Investigating - We are currently investigating a network issue affecting several internal applications, including Oasis, Velocity, Pentaho, and ImageRight.
Cloud-based systems remain available.

Teams are actively working to restore service. Updates will be provided as they become available.
May 03, 2026 - 23:02 EDT

About This Site

Welcome to the MagMutual Internal System Status Page. This page provides updates on the status of our systems, including ongoing maintenance and any incidents that may affect service availability. By subscribing to this page, you can receive timely notifications about system statuses, ensuring that you are always informed of any developments that might impact your experience with our services.

Key Features:
- Status Updates: View the current operational status of all our applications and services.
- Maintenance Announcements: Get advance notice of planned maintenance activities to help you plan accordingly.
- Incident Notifications: Receive alerts about unexpected incidents and their progress towards resolution.

If you have not already, please click the above "Subscribe To Updates" button to get email notifications to your inbox.

Uptime over the past 90 days. View historical uptime.
MagMutal Website Operational
90 days ago
100.0 % uptime
Today
My MagMutual Operational
90 days ago
99.72 % uptime
Today
OneModel Operational
90 days ago
100.0 % uptime
Today
Agency Portal / Link Operational
90 days ago
100.0 % uptime
Today
Applied Epic Operational
90 days ago
100.0 % uptime
Today
CDR [Central Document Repository] Operational
90 days ago
100.0 % uptime
Today
Cincom Eloquence Operational
90 days ago
100.0 % uptime
Today
Data Warehouse Operational
90 days ago
90.36 % uptime
Today
Image Right Operational
90 days ago
89.87 % uptime
Today
Invoice Cloud Operational
90 days ago
99.86 % uptime
Today
Magnify Operational
90 days ago
100.0 % uptime
Today
Mosaic Operational
90 days ago
100.0 % uptime
Today
Oasis Operational
90 days ago
90.06 % uptime
Today
ODS Operational
90 days ago
100.0 % uptime
Today
Online Quoting Operational
90 days ago
100.0 % uptime
Today
Owners Circle Operational
90 days ago
100.0 % uptime
Today
Pentaho Operational
90 days ago
90.06 % uptime
Today
Point Operational
90 days ago
100.0 % uptime
Today
Prod API Operational
90 days ago
100.0 % uptime
Today
Qlik Operational
90 days ago
90.36 % uptime
Today
Risk Report / Risk Journey Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
99.72 % uptime
Today
Send Suite Operational
90 days ago
100.0 % uptime
Today
Velocity Operational
90 days ago
90.06 % uptime
Today
Workday Operational
90 days ago
100.0 % uptime
Today
Appian Operational
90 days ago
100.0 % uptime
Today
Appian - Online Quoting Operational
90 days ago
100.0 % uptime
Today
Appian - Agent Quoting Operational
90 days ago
100.0 % uptime
Today
Appian - Push Quoting Operational
90 days ago
100.0 % uptime
Today
Appian - Claims Workflow Operational
90 days ago
100.0 % uptime
Today
Appian - Underwriting Workflow Operational
90 days ago
100.0 % uptime
Today
Appian - Process HQ Operational
90 days ago
100.0 % uptime
Today
RingCentral Operational
90 days ago
100.0 % uptime
Today
Microsoft Outlook Operational
90 days ago
100.0 % uptime
Today
VPN Operational
90 days ago
99.0 % uptime
Today
Network Operational
90 days ago
90.06 % uptime
Today
Box Login/SSO Operational
90 days ago
100.0 % uptime
Today
Auth0 User Authentication Operational
90 days ago
99.98 % uptime
Today
Jira Create and edit Operational
90 days ago
99.81 % uptime
Today
Confluence Create and Edit Operational
90 days ago
99.94 % uptime
Today
Slack Login/SSO Operational
90 days ago
100.0 % uptime
Today
Cloudflare DNS Firewall Operational
90 days ago
100.0 % uptime
Today
Teleconference systems Operational
90 days ago
100.0 % uptime
Today
GitHub Operational
90 days ago
99.39 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 19, 2026

No incidents reported today.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Updates to the DRA environment
Completed - The scheduled maintenance has been completed.
May 15, 17:00 EDT
Update - Update:
The maintenance originally scheduled to be completed by 4:00 PM has been extended. Our team now expects completion by 5:00 PM.

We are continuing to work toward completion and will provide further updates as needed. We appreciate your patience.
May 15, 15:48 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 14:00 EDT
Scheduled - As part of our ongoing recovery efforts related to the broader outage, we need to make updates to DRA which may impact users with slow performance or connectivity issues. 

Please save your work before this time, thank you for your patience and understanding.
May 15, 12:31 EDT
May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

Unresolved incident: Network outage.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
May 7, 2026
May 6, 2026
May 5, 2026
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